Contact and support

The support channel (e-mail address, community server) is being set up: it will be published on this page.

Your data

For your account data you do not have to wait: the Account page lets you download it and delete the account. Open the Account page.

To report a problem, include

• the channel and the name of the version (for example the one written in RELEASE.txt, inside the zip);
• your Windows version;
• the prism-crash.log file from the data folder, if the game crashed (it stays on your machine, nothing is sent);
• what you did, what you expected, what happened.